What our customers say

Service rating:

Shelby the sale person was very friendly and had a good knowledge of this product. she was not pushy and very willing ton help in every way.

Mr Foster

Service rating:

Dan was welcoming,friendly and helpful. Don’t have a bad word to say! Even made me a nice cuppa. 👍🏻

Mrs Luxon

Service rating:

Staff very helpful. Gave clear and accurate information. Everything they stated was easy to follow and understand

Mr Thomson

Service rating:

The experience was very professional. I was extremely impressed with the whole service by your sales man, who went out of his way to ensure that my wife and I were guided through all the paperwork. On delivery of the car we were very pleased with the final finish, and we both agree that your company is one that we would be happy to recommend to our friends.

Mr Kirkby

Service rating:

Yes. Chris was ever so courteous and helpful as I had never bought a car in the UK before.

Mrs Pritchard

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This is the 3rd Smart we have bought from Exeter, and we cannot fault their service. We just won't go anywhere else.

Anonymous customer

Service rating:

Very good customer care. This is the second car I have brought from Smart South West as I have always found them to be helpful and attentive. Callum made the experience quite painless as I was sad to see my little smartie go.

Ms Weston

Service rating:

Excellent service.easy to talk too.

Mr Besley

Service rating:

friendly staff who knew what they were talking about.

Mr Young

Service rating:

Excellent service and enthusiasm by all, a very pleasant car buying experience from a knowledgable team especially Shelby, 5 stars for sure

Mr Briers

Service rating:

Love my new car!! They talked me through all the paperwork with ease and the process was quick.

Anonymous customer

Service rating:

The ordering and purchasing of the mobility car was easy and effortless. I was well looked after by Simon who kept in good contact with me throughout the whole proces. The only reason it was not 5 stars was due to the fact there was no token given. I have always received something from smart like a bunch of flowers with my 2 previous smart cars, however that said car mats were given after I asked if there were any and that I really appreciate. I understand times are tough, but it was these small tokens that made me feel appreciated and one of the reasons I have returned to smart for my 3rd car.

Anonymous customer

Service rating:

The whole service from start to finish was brilliant, Mike kept me up to date with all updates and was very friendly and extremely helpful.

Mrs Hibberd

Service rating:

Everything handled smoothly and professionally

Mr Tubbs

Service rating:

Everything. Courtesy, efficiency and more. Shelby was most efficient at all times through the whole procedure. A credit to SW Mercedes, Plymouth

Anonymous customer

Service rating:

Helpful and friendly advice that made buying my first new car a more relaxing and enjoyable experience. I would definitely recommend to any potential customer and would purchase a car from them again.

Mrs Webb

Service rating:

Excellent service, no problems at all

Mr & Mrs Wood

Service rating:

Sales Manager knowledgable and helpful.

Susan

Service rating:

Excellent service from start to finish the car I wanted to look at was at the Taunton branch but was brought down to Exeter that morning for me so I could test drive.Jasmine was great very helpful and friendly.collected the car last Saturday very pleased with my smart.

Mrs Dallen

Service rating:

I was very impressed with the service that Shelby gave me. Shelby was very patient and would research any questions for me that she did not have the answer to. Shelby made me feel a valued customer.

Anonymous customer

Average Feefo Rating

Overall service rating

4.7/5

Based on 90 service reviews

View on Feefo

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