What our customers say

Service rating:

It was pleasure to deal with Paul at Smart, Tresillian, Truro. He made the experience easy and hassle free. I could certainly recommend friends and family to visit this garage.

Anonymous customer

Service rating:

Very helpful and no pressure sell

Mr Hart

Service rating:

Simon Minter provided excellent customer service and time to explain everything thoroughly even out of office hours. Would highly recommend and would use again.

Mr Baldwin

Service rating:

Service was excellent

Anonymous customer

Service rating:

Would recommend again, professional and added all the touches I would expect if I was buying an expensive car. Car had been moved in to the showroom covered with a Smart sheet. Fancy comprehensive handover. Greeted by 3 members of staff.

Mr Anderson

Service rating:

I was very happy with the condition of my new car and with the handover experience. Thank you Paul for everything.

Mrs Dee

Service rating:

Very friendly and professional staff

Mrs Mills

Service rating:

Just good customer service from all I met **

Mrs Nicks

Service rating:

I had an excellent service when purchasing the car and was very happy with the arrangements that were made for me to collect it. Could not fault the salesman, he organised everything perfectly.

Unfortunately I have experienced a difficulty with the car since purchase and have found it difficult to book an appointment to have this looked at and did not find the service department helpful at all, considering that I had only had the car for a week.

I have had a Mercedes from this dealership before and said that I would never buy another car from them because their service is poor and expensive, but unfortunately there is not much choice when buying a Smart Car, and all the dealerships in the area are under the same ownership, which is not good.

Mrs Pearce

Service rating:

The salesman, Mike Smith, was first class. He was not pushy - he was helpful, informative and professional. The changeover and transaction was faultless.

Mrs Blamey

Service rating:

Excellent all round. Understood what we were looking for.

Mrs Tyrrell

Service rating:

Had a service today, excellent customer service and good coffee!

Mrs Allen

Service rating:

Always get good service pleasant staff good coffee fattening muffins and a nice clean car at the end of it all

Mrs Hunt

Service rating:

Very helpful and professional.

Mrs Mitchell

Service rating:

Good and polite staff

Mr & Mrs Taylor

Service rating:

The receptionist was knowledgeable and made each customer feel important.
This survey does not! It was addressed to my wife (Mrs Jean Purdon) but I was the customer. Also I did not buy a car, as the phrasing of the question suggests, I had an old one serviced. I wouldn’t call that a purchase. A transaction, maybe. An experience, certainly.

Mr Iain Purdon

Service rating:

Really friendly and efficient service

Miss Rice

Service rating:

Great customer service from Simon Minter. Communication was good and met all expectations.

Mrs Andrews

Service rating:

Excellent service

Mr Blackmore

Service rating:

Great customer service,they could not be any more helpful .

Mrs Edwards

Average Feefo Rating

Overall service rating

4.7/5

Based on 131 service reviews

View on Feefo

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