What our customers say

Service rating:

Excellent service from start to finish the car I wanted to look at was at the Taunton branch but was brought down to Exeter that morning for me so I could test drive.Jasmine was great very helpful and friendly.collected the car last Saturday very pleased with my smart.

Mrs Dallen

Service rating:

I was very impressed with the service that Shelby gave me. Shelby was very patient and would research any questions for me that she did not have the answer to. Shelby made me feel a valued customer.

Anonymous customer

Service rating:

Excellent friendly and efficient service

Mr Edwards

Service rating:

I did not buy the car I wanted, because I was not able to finance part of the value.
I can understand the situation, but only after signing the paper and, consequently, creating expectations to get the car that I was informed that I could not finance because I am living in the UK for few months.

Mr Assanti

Service rating:

Good after sales service.

Mr Hayden

Service rating:

Very smooth purchase and good contact throughout. Despite a major supply issue local staff worked hard to bring about a satisfactory conclusion. And the red carpet treatment while collecting the car exceeded my expectations.

Mrs Day

Service rating:

Efficient and fast service

Mrs Peachey

Service rating:

From start to finish purchasing the Smart forfour has been a smooth experience. I must recommend Mr Mike Smith of Exeter for his help and presentation .
Especially the coffee and cake at the showroom !!!!!

Well done Mercedes

Mrs Hayman

Service rating:

They made picking up my new Smart Car a special occasion

Mr Bernard

Service rating:

Simon was very good and kind.

Mrs Simpson

Service rating:

All good

Mr Panter

Service rating:

Simon Minter, offered First class service, Quickly and promptly answered all my questions from the very first email , right through to when I picked up, My car

Would recommend Smart Mercedes Truro, The whole team were Efficient, polite and The Whole experience was very pleasant.

Mr Garrott

Service rating:

Bought my Smart Fortwo at a good price. There was even an unveiling of my car on the day of collection. Also received two telephone calls to ensure that I was happy.

Anonymous customer

Service rating:

I agreed a price for the car but was
Asked to pay more . On the following day I refused so I still got it for the agreed price .
Apart from that all went well . Picking car up in a few days .

Mr & Mrs Stevens

Service rating:

Good service from Mike Smith. He sent full video of the car prior to purchase. Easy to deal with. As I type this I have paid for the car and not seen it. There's confidence for you.

Mr Farmer

Service rating:

Excellent customer service from Simon Minter at Truro Branch. The process was clear, and explained throughout. Both myself and my partner was confident that Simon has our best interest at heart when locating the right vehicle.

Mr Cilia

Service rating:

It was pleasure to deal with Paul at Smart, Tresillian, Truro. He made the experience easy and hassle free. I could certainly recommend friends and family to visit this garage.

Anonymous customer

Service rating:

Very helpful and no pressure sell

Mr Hart

Service rating:

Simon Minter provided excellent customer service and time to explain everything thoroughly even out of office hours. Would highly recommend and would use again.

Mr Baldwin

Service rating:

Service was excellent

Anonymous customer

Average Feefo Rating

Overall service rating

4.7/5

Based on 124 service reviews

View on Feefo

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